If you're handling customer data in India, you need to understand the Digital Personal Data Protection Act (DPDPA). Once you break it down, the law is designed to be simple and practical.
The Indian government passed the DPDPA in August 2023 and, in November 2025, released the complete DPDP Rules, bringing the law into full operation. Whether you run a fintech startup, manage a healthcare platform, or operate any business collecting digital data, understanding DPDPA is essential.
The Digital Personal Data Protection Act is India's first comprehensive data protection law. It sets clear rules for how organisations can collect, store, and use personal information.
Personal data means any information identifying a specific person. Your name, email, phone number, Aadhaar details, financial records, health information, and location history are all considered personal data.
The law applies if you process digital personal data in India, or process data outside India but offer goods or services to people in India. The scope focuses on digital formats only, different from GDPR, which covers paper records too.
Compliance isn't optional. The law can impose penalties of up to ₹250 crores or 4% of global annual turnover, whichever is higher, for serious violations. Beyond avoiding fines, following DPDPA builds customer trust.
The law follows the "SARAL" approach: Simple, Accessible, Rational, and Actionable Law. The rules use plain language instead of complex legal terms, making it easier for businesses to understand what's required.
DPDPA rests on seven fundamental principles that guide every aspect of data handling:
The individual whose personal data you're collecting. For children or persons with disabilities, their parent or guardian is included.
Any person or organization that decides why and how to process personal data. If you collect customer information, you're a data fiduciary.
Organizations identified by the government based on data volume, sensitivity, and risk. SDFs must appoint data protection officers and conduct audits.
An intermediary registered with the Data Protection Board who helps individuals manage and withdraw consent across services.
Core compliance requirements will become mandatory by May 13, 2027, giving companies approximately 18 months from when the rules were notified. Use this period to audit your data practices, identify gaps, and implement necessary changes.
Key obligations as a data fiduciary:
Before collecting personal data, you need to obtain clear and informed consent. The consent process must be as simple to withdraw as it was to give. You can't hide consent in lengthy terms or use pre-checked boxes. Consent platforms ensure organizations meet DPDPA's strict consent requirements.
Create a dedicated way for people to withdraw consent and exercise data rights. Redacto's ConsentFlow helps manage permissions efficiently.
You must respond to access, correction, or deletion requests within 90 days. Data subject access requests require identifying all systems storing personal information.
If data is exposed or accessed without authorization, notify the Data Protection Board without delay. Detailed notification must be filed within 72 hours.
For e-commerce and social media platforms with 20 million+ Indian users, or gaming platforms with 5 million+ users, data can be retained for a maximum of 3 years.
Put appropriate safeguards in place to protect personal data from unauthorized access. Data classification helps identify sensitive information requiring enhanced controls.
The law gives individuals control over their information. People can request access to the data you hold, ask you to correct errors, and request deletion.
The DPDPA establishes the Data Protection Board of India as an independent watchdog with four members. The Board operates entirely digitally, allowing citizens to file complaints online and track cases through a portal and mobile app.
When violations occur, the Board can impose penalties, issue corrective directions, and ensure individuals get remedies. Appeals are heard by the Telecom Disputes Settlement and Appellate Tribunal (TDSAT).
Children's data
Processing data of individuals under 18 requires verifiable parental consent.
Cross-border transfers
The government can restrict data transfers to certain countries.
Exemptions
The government can exempt certain activities for national security, legal proceedings, and research. However, these exemptions are narrow.
Take these concrete steps:
For organizations in banking, financial services, insurance, and healthcare, Redacto's Privacy Engine automates data discovery and classification, acting as a GPS for sensitive data across your systems.
India's comprehensive data protection law was passed in 2023. Establishes rules for how organisations must collect, process, store, and protect personal data.
Any organization processing digital personal data in India. The law also applies to organizations outside India offering goods or services to individuals in India.
Core compliance provisions come into effect by May 13, 2027 approximately 18 months from when the DPDP Rules were notified in November 2025.
Violations can result in penalties up to ₹250 crores or 4% of global annual turnover, whichever is higher.
DPDPA applies only to digital data, whereas GDPR covers both digital and physical records. DPDPA is designed more simply for smaller businesses. Consent requirements, individual rights, and enforcement mechanisms differ.
Only Significant Data Fiduciaries must appoint a DPO. Most small and medium businesses won't need one unless specifically notified.

